We are currently hiring a Junior Business Analyst to support the Services Operations team of one of our clients – a global, fast-paced organization committed to operational excellence, data quality, and customer satisfaction. This is a great opportunity to join an international environment and build your skills at the intersection of business operations and data accuracy.

About the Role:

As a Junior Business Analyst, you will collaborate with internal teams, help maintain clean and consistent data across systems, and support process improvement initiatives. This role is ideal for someone detail-oriented, proactive, and eager to learn. You’ll contribute to documenting business processes, resolving operational issues, and ensuring that data supports the day-to-day delivery of services.

Key Responsibilities:

• Maintain accurate and up-to-date data in multiple internal systems.
• Support documentation of business requirements and operational processes.
• Perform regular checks on data quality and quantity.
• Assist in solving operational and system-related issues. 
• Act as a contact point for internal teams, partners, and stakeholders.
• Collaborate with cross-regional teams on various operational initiatives.

About You:

• Basic Qualifications: BA/BS degree or equivalent experience in business operations, data management, or related areas.

Preferred Qualifications:

• Strong written and verbal communication skills in English.
• Experience with CRM tools (e.g., Salesforce) is an advantage.
• Attention to detail and an analytical mindset.
• Proficiency in MS Excel, Word, and PowerPoint.
• Ability to work independently with general guidance.
• Team player with strong organizational and interpersonal skills.
• Service-oriented mindset and willingness to support others.
• Ability to interpret and help resolve operational and data issues.
• This position offers valuable experience in a collaborative and international setting.

If you're motivated to grow in business analysis and operations, we’d love to hear from you!