Are you passionate about delivering excellent customer service and supporting the sales process from start to finish? Do you enjoy working in an international environment where precision, collaboration, and initiative are valued? If so, this opportunity might be perfect for you!

We are looking for an Internal Sales Coordinator to join a global manufacturing company that designs and delivers advanced filtration and fluid management solutions used across industries such as automotive, energy, and industrial applications. The company is driven by innovation, sustainability, and a commitment to helping customers build cleaner, more efficient operations worldwide.

As part of a collaborative European sales team, you will play a key role in ensuring seamless communication between customers, suppliers, and internal departments—contributing directly to customer satisfaction and sales success.

Key Responsibilities

As an Internal Sales Coordinator, you will:

• Respond to incoming customer enquiries via email and phone, providing accurate and timely information.

• Prepare budgetary quotes for simple projects by collecting technical data, delivery timelines, and other relevant details.

• Manage warranty claims, credit notes, and customer notifications.

• Communicate with suppliers to obtain quotations, create purchase orders in Ariba, and follow up on order progress.

• Track MSP budgets, yearly rebates, and inform customers about new product launches.

• Issue customer certifications such as REACH declarations, Mill Test Certificates, Distributor Certificates, and Certificates of Conformity.

• Support account creation and maintenance in Oracle, review tender data, and handle approvals in Salesforce.

• Collaborate with the Accounts Receivable team to follow up on outstanding invoices and manage credit or debit note requests.

• Assist customers with Portal access, resolve issues, and update distributor visibility.

• Coordinate with technical teams to request documents such as MSDS and datasheets for customers.

• Ensure all activities are properly logged in Salesforce and participate in regular review meetings.

• Inform customers about the Excess & Obsolete (E&O) policy and follow up on related requests.

Requirements

• Proven experience in sales coordination, customer service, or a similar administrative role.

• Excellent communication skills, both written and verbal.

• Strong organizational skills with attention to detail and accuracy.

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Experience using Salesforce, Oracle, and Ariba (or similar systems) is a strong advantage.

• Proficiency in Microsoft Office tools (Excel, Outlook, Word).

• Fluency in English; additional European languages are a plus.

• A proactive and customer-focused approach with the ability to work both independently and as part of a team.

Why Join?

• Be part of a global organization recognized for its innovation, sustainability, and engineering excellence.

• Work in an inclusive and supportive environment that values collaboration and professional growth.

• Gain exposure to international markets and contribute to projects that make a real environmental impact.

• Enjoy a dynamic role with opportunities to learn, grow, and make a difference in the customer experience.