We are seeking an HR Service Center Specialist with excellent knowledge of German, English, and Polish to join our client’s team — a leading international organization in the business services sector. This position combines elements of customer support and HR administration, offering an opportunity to grow in a global environment.

Key Responsibilities:

• Providing support to employees on HR-related inquiries viaphone, chat, and ticketing system.
• Verifying and updating employee data in HR systems.
• Ensuring the accuracy and completeness of onboarding documentation, including reference letters and verification documents.
• Checking document compliance with internal policies and procedures.
• Responding to questions about HR practices, policies, and procedures.
• Using resources available in the Knowledge Hub to provide accurate and consistent information.
• Collaborating with other HR teams to ensure smooth process execution.

Requirements:

• Very good command of German (min. B2/C1) and English and Polish (min. B2).
• Previous experience in customer service, contact center, or helpdesk roles.
• Familiarity with ticketing tools (e.g., ServiceNow) is a strong plus.
• Strong attention to detail and ability to work with documentation.
• Excellent communication skills and customer-oriented approach.
• Ability to manage multiple tasks and work effectively in a fast-paced environment.

What We Offer:

• Work in a multinational environment with daily use of foreign languages.
• Opportunity to develop your career within HR operations.
• Benefits package including private medical care and a Multisport card.
• Friendly and collaborative work culture.

Join our client’s team!

If you have customer service experience, enjoy helping people, and want to develop your career in HR within an international environment — send us your CV and take the next step in your professional journey!