Communications Project Coordinator/ Community Engagement Coordinator

Location: Remote from Poland

About the Company

Our client is a fast-growing global technology company at the forefront of applying artificial intelligence to transform how organizations learn and grow. Their AI-powered platform helps some of the world’s largest enterprises move from fragmented training to continuous, personalized, and engaging learning experiences. With a strong international footprint and a product loved by customers, they are redefining corporate learning for the modern workforce. Joining them means making a real impact at scale while working with smart, passionate people.

The Opportunity

We are looking for a Communications Project Coordinator who thrives at the intersection of communication, coordination, and customer experience. In this role, you will play a key part throughout the customer journey — from onboarding and project kick-offs to ongoing community engagement and product adoption. If you enjoy creating clear, engaging content, keeping projects moving, and being a trusted point of contact for customers, this role offers both ownership and growth.

You’ll work closely with internal experts, support multiple initiatives simultaneously, and have the opportunity to mentor junior coordinators while shaping how customers experience the product.

What You’ll Be Doing

• Community Communications: Plan and execute weekly and monthly communication initiatives to keep the customer community informed and engaged.

• Help Center & Knowledge Hub: Co-own the help center by writing, reviewing, and maintaining articles, and keeping the knowledge hub accurate and up to date.

• Courses & Product Updates: Build and update community courses and clearly communicate product changes in collaboration with product teams.

• Events & Webinars: Support the planning, scheduling, and coordination of events and webinars aligned with communication goals.

• Customer Communication & Support: Share updates through the right channels and support customers with product-related questions when needed.

• Project Coordination: Follow up on plans, schedule meetings, prepare agendas, mentor junior coordinators, troubleshoot issues, report bugs, and collect product feedback.

What We’re Looking For

• Exceptional written and verbal communication skills in English

• Strong organizational skills and a proactive, solutions-oriented mindset

• Confidence managing stakeholders and setting clear expectations

• Ability to think both critically and creatively, work to deadlines, and iterate quickly based on feedback

• A flexible, quick learner who can become autonomous in answering customer questions

• Natural leadership skills with a coaching and mentoring approach

Why Apply?

This is a fantastic opportunity to join a mission-driven tech company where communication truly matters. You’ll gain broad exposure across customers, product, and community, while having real ownership and the chance to influence how learning is delivered at a global scale.

👉 Interested? Apply now to take the next step in your communications and project coordination career.