On behalf of our client we are looking for a Project Coordinator to play a key role in the journey our clients customers embark on when they implement our clients platform.

From project kick-off to onboarding and go-live, you will ensure the customers experience world-class support — proactive, responsive, and effective.

You will collaborate closely with internal experts who oversee projects and support problem-solving and stakeholder management. Acting as the “spider in the web,” you will connect internal teams with key stakeholders on the customer side, ensuring alignment and smooth execution.

This position has strong growth potential, with the opportunity to progress into a senior role. Working hours for this position is 30 hours/week Sunday-Thursday. This is a 12 month contract with a strong possibility of extension.

Key Responsibilities

• Support customers in successfully utilizing our learning platform

• Conduct 1:1 meetings, training sessions, and troubleshooting calls

• Set up and manage project plans (templates provided)

• Proactively follow up on project milestones and deadlines

• Schedule meetings and prepare agendas

• Identify and solve issues as they arise

• Respond to customer inquiries via email

• Report bugs and document product feedback

What We’re Looking For

• 2+ years of experience in project management, support, or client-facing roles

• Fluency in English and Arabic is a must.

• Excellent communication and expectation management skills

• Confidence in meeting facilitation

• Ability to think both critically and creatively

• Growth mindset with a coaching attitude

• Ability to work across a wide variety of subject areas

• Comfortable working to deadlines and iterating quickly based on feedback

You’ll also need to be adaptable and quick to learn. After onboarding, you’ll be expected to independently answer customer questions and manage project workflows with confidence.

Profile

We are looking for someone at the beginning of their career who is eager to grow within project coordination and customer-facing roles. This is an ideal opportunity for a driven and curious professional who wants hands-on experience working with global clients in a fast-paced, tech-enabled environment.

You may have a couple of years of experience in project support, customer success, administration, or a similar client-facing role. What matters most is your mindset: you are proactive, structured, communicative, and genuinely enjoy helping others succeed.

This is a 100% remote position. Although the company does have a office in Stockholm that you are welcome to visit. The role is offered as a 12-month contract, with strong potential for a permanent position and long-term career development for the right candidate. We are looking for someone who wants to grow with us and build a meaningful career over time.

About The Company

We are global leaders in applying AI to revolutionize corporate learning. Our innovative platform transforms learning experiences from ad-hoc and unengaging to continuous, personalized, and impactful.

We proudly serve leading Fortune 500 and 2000 companies, creating measurable impact across their learning and development initiatives.